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Food Service Supervisor

2 months ago

Hamilton, Ontario, Canada Pizza Pizza Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Pizza Pizza. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest standards of quality.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Hire and manage food service staff
  • Operations and Logistics
    • Estimate ingredient and supply requirements for meal preparation
    • Prepare and submit reports on sales, stock, and wastage
    • Prepare food order summaries for the chef
  • Customer Service and Quality Control
    • Ensure that food and service meet quality control standards
    • Address customer complaints or concerns
  • Administrative and Financial
    • Prepare budget and cost estimates
    • Maintain records of stock, repairs, and sales
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate
    • 1 year to less than 2 years of experience in a food service environment
  • Work Environment and Physical Demands
    • Fast-paced environment
    • Standing for extended periods
    • Walking
  • Personal Qualities
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Flexibility
    • Team player
About Pizza Pizza

Pizza Pizza is a leading quick-service restaurant chain in Canada, known for our high-quality pizzas and exceptional customer service. We are committed to providing a positive and inclusive work environment for our employees and are seeking a Food Service Supervisor who shares our values and is passionate about delivering exceptional customer experiences.