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Product Consultant

2 months ago

Victoria, British Columbia, Canada Government of British Columbia Full time
About the Role

The Government of British Columbia is seeking a highly skilled Product Consultant to join our team at BC Liquor Stores. As a Product Consultant, you will play a key role in providing an exceptional shopping experience for our customers, while also driving sales and revenue growth.

Key Responsibilities
  • Provide excellent customer service, ensuring a high level of customer satisfaction and repeat business.
  • Facilitate staff educational sessions and tastings to maximize transaction values through effective selling techniques.
  • Enhance the retail environment with in-store marketing programs and product consultant-generated displays.
  • Manage effective product portfolios, consistent with industry and demographic trends, to maximize revenue-generating potential.
  • Act as an educational product information resource for staff and customers.
Requirements
  • Secondary (high) school diploma or equivalent certificate.
  • A minimum of one year of recent customer service experience in a retail environment.
  • Experience with achieving and driving sales.
  • Successful completion of WSET Two, LDB Product Knowledge II, or equivalent industry course.
Preferred Qualifications
  • Experience facilitating product education sessions with customers and staff.
  • Experience with in-store promotion and marketing programs.
What We Offer

As a Product Consultant with the Government of British Columbia, you will have the opportunity to work in a dynamic and supportive team environment, while also developing your skills and knowledge in a fast-paced retail setting.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.