
IT Infrastructure Manager Lead
2 days ago
We are seeking a skilled IT Infrastructure Manager to lead our infrastructure and support team. This role is crucial in ensuring the stability, security, and scalability of our IT systems while overseeing help desk operations. The IT Infrastructure Manager will work closely with the Head of Technology to develop and implement infrastructure strategies, manage a team of skilled professionals, and maintain high availability of systems.
The ideal candidate will have 2+ years of experience as an IT specialist or in a similar leadership role. They should possess advanced technical knowledge in server infrastructure, networks, scripting/automation, and cloud systems. Additionally, they should be familiar with ERP systems, product lifecycle management tools, and databases.
Key responsibilities include overseeing IT projects, managing vendor relationships, ensuring financial accountability within the department, and maintaining system performance and reliability through proactive monitoring and automation.
This role requires excellent interpersonal and communication skills in both written and spoken English. A valid driver's license, own vehicle, and valid insurance are also required.
Job Responsibilities
- Develop and implement infrastructure strategies
- Manage a team of skilled professionals
- Maintain high availability of systems
- Oversee help desk operations
- Monitor and refine ticketing system performance
- Maintain an on-call rotation for critical system support
Requirements
- 2+ years of experience as an IT specialist or in a similar leadership role
- Advanced technical knowledge in server infrastructure, networks, scripting/automation, and cloud systems
- Familiarity with ERP systems, product lifecycle management tools, and databases
- Excellent interpersonal and communication skills in both written and spoken English
- Valid driver's license, own vehicle, and valid insurance
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