Hotel Operations Manager

3 weeks ago


Gravenhurst, Ontario, Canada Howard Johnson Inn Full time
Job Title: Hotel Managing Supervisor

We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at the Howard Johnson Inn. As a key member of our management team, you will be responsible for overseeing the daily operations of our hotel, ensuring exceptional guest service, and maintaining a high level of quality and efficiency in all aspects of hotel management.

Key Responsibilities:
  • Supervise and coordinate the work of hotel staff, including front desk, housekeeping, and maintenance personnel.
  • Assist guests with special needs and ensure their satisfaction with hotel services.
  • Coordinate and review work assignments, ensuring timely completion and adherence to hotel standards.
  • Hire, train, and develop staff in job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs to ensure business continuity and customer service delivery.
  • Requisition materials and supplies as needed.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in hotel management or a related field.
  • Basic security clearance.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and under pressure.
  • Physical stamina to stand for extended periods.
Working Conditions:
  • Work in a hotel environment with frequent interaction with guests and staff.
  • Work under pressure to meet deadlines and maintain high standards of service.
  • May be required to work overtime, including evenings, weekends, and holidays.
Personal Suitability:
  • Accurate and detail-oriented.
  • Client-focused and dependable.
  • Efficient interpersonal skills and excellent oral communication.
  • Flexibility and ability to adapt to changing situations.
  • Initiative and judgment to make informed decisions.
  • Organized and able to prioritize tasks effectively.
  • Team player with a positive attitude.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced hotel professional, we encourage you to apply for this exciting opportunity.



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