Store Operations Director
6 days ago
**Job Overview**
Circle K is seeking a Store Operations Director to oversee the efficient and profitable operation of our stores in the Campbellton area.
This role is critical in maintaining network stability and ensuring the successful execution of company-directed programs, promotions, and marketing initiatives.
The ideal candidate will have 3-5 years of management experience in retail and/or food services, with a proven track record of leadership and customer service skills.
Key Responsibilities:
- Support store operators on all aspects of store operations, including controls, promotional activity, paper flow, community involvement, and overall performance.
- Prioritize customer service and expediently resolve escalated customer concerns.
- Conduct market meetings, deliver training initiatives, and inform store operators of directives.
- Supervise store operations, housekeeping, stock levels, and enforce corporate policies and procedures.
- Monitor sales, competitive pricing, sales incentives, and promotional programs.
- Execute security, mystery shop, and health and safety programs.
- Comply with government legislation, such as ESA, WCB, and Food Safety regulations.
Profile Requirements:
- Bachelor's Degree in business, marketing, or a related field preferred or equivalent combination of post-secondary education and experience.
- Minimum of 3-5 years of management experience with prior success in a retail and/or food services environment.
- Demonstrated leadership abilities, superior communication skills, and resourcefulness.
- Customer service-oriented, emotionally intelligent, and excellent people skills.
Benefits:
- $85,000 - $100,000 per year, depending on experience.
- Company vehicle.
- Medical, Vision, Dental, & Life Insurance/long term disability.
- Stock purchase program.
- Pension plan.
- Performance and incentive bonuses.
- Daytime hours and weekly schedule.
- Training and professional development.
- Employee discount Years of service recognition program.
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