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Food Service Supervisor

1 month ago

Langley, Canada Pizza Hut Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Pizza Hut. As a key member of our operations team, you will be responsible for ensuring the highest quality of food and service to our customers.

Key Responsibilities
  • Leadership and Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they meet the highest standards of quality and safety.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, as well as provide guidance on how to maintain a clean and organized kitchen environment.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, ensuring that their experience at Pizza Hut is exceptional.
  • Reporting and Administration: Prepare and submit reports on sales, inventory, and other key performance indicators, as well as maintain accurate records of staff performance and training.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service or restaurant environment.
  • Skills: Efficient interpersonal skills, flexibility, and the ability to work well under pressure in a fast-paced environment.
Work Environment

Pizza Hut is a fast-paced and dynamic work environment, with a strong focus on customer satisfaction and team collaboration. As a Food Service Supervisor, you will be required to work a 40-hour week, with flexibility to work varying shifts, including evenings and weekends.

Language

The primary language of communication at Pizza Hut is English.