Security Operations Manager

2 weeks ago


Fort St John, Canada Pomeroy Lodging Full time

At Pomeroy Lodging, we're committed to delivering exceptional gaming experiences. As a Security Operations Manager in our Fort St. John location, you'll play a critical role in maintaining a secure and welcoming environment for our guests.

We offer a competitive salary of $24-$27 per hour or commensurate with experience, depending on your qualifications and background. In addition to a rewarding salary, we provide a comprehensive benefits package, including:

  • Premium health and wellness benefits, including life insurance, accidental death and dismemberment, dental, and medical coverage
  • Mental health resources at no cost to employees
  • Vacation accrual starting from the first day of work, earning 4% of earnings
  • The Pomeroy Stay Travel Program

Job Description

In this key role, you will oversee the security team under the direction of the Security Manager, ensuring the safety and security of casino assets, facilities, employees, and guests. You will maintain good relations with patrons while adhering to local, provincial, and federal laws.

Your duties and responsibilities will include:

  • Providing exceptional guest service following Chances Casino Fort St. John policies and procedures
  • Leading a team to achieve excellent customer service
  • Supervising and managing the team's performance in security activities
  • Assessing situations and providing solutions in a proactive manner

Requirements

To succeed in this role, you will need:

  • Organizational and time management skills
  • Strong reasoning abilities, including analytical and critical thinking

Preferred Qualifications

We welcome candidates who have:

  • Gaming Security Officer (GSO) Training Completion Certification
  • Able to obtain a Criminal Record Check through the Gaming Enforcement Branch
  • First Aid Level 1 certification, with Level 2 being an asset
  • 1-2 years of demonstrated security/surveillance experience, preferably in gaming

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