E-Learning Quality Assurance Expert

7 days ago


Canada NIIT Full time

About NIIT:

We're transforming the way the world learns, for the better.

As a leading provider of managed learning solutions, we've helped 30 countries trust us with their learning and talent since 1981.

We weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.

Learn more about our LinkedIn page.

Job Title: E-Learning Quality Assurance Expert

Duration: Full Time. Location: Canada, Spain, Ireland (Remote)

About the Role:

The E-Learning Quality Assurance Specialist ensures that all learning and development programs meet quality standards and guidelines.

They collaborate with cross-functional teams to implement and improve effective quality assurance plans, test scenarios, and/or conduct root cause analysis (RCA) for defects found across learning products.

Key Responsibilities:
  • Maintains quality control of all learning products, resources, and tools through execution and monitoring of quality policies and procedures.
  • Assists in enhancing the quality plan, prepares test scenarios and test cases for testing the learning products.
  • Conducts testing, identifying and documenting any defects or issues found in the learning products, and communicates swiftly to the relevant team(s) to ensure quick resolution.
  • Advises and conducts triage and RCA with internal and external Content Developers to ensure products align with Learning Creation content quality standards, and legal compliance requirements when appropriate.
  • Reviews and ensures learning products meet established quality and accessibility standards requirements for English and translated multi-language products.
  • Communicates and collaborates effectively with Translation vendors, Learning Partners, Project Managers, and Content Owners, as needed.
  • Work with leadership to ensure all divisional programs are compliant with stated standards.
  • Experience in testing, releasing, and managing inventory, archiving and retiring learning resources aligned with the governance guidelines of the solution.

Estimated salary range: $80,000 - $120,000 per year, depending on qualifications and experience.



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