AI Engineering Lead for Hospitality Innovations

1 month ago

Etobicoke ON, Canada Metaguest Full time

About the Company

Metaguest is a pioneering technology firm transforming the hospitality industry with cutting-edge AI solutions. We empower hotels, resorts, and vacation properties to enhance guest experiences and create new revenue streams.

Role Overview

The Senior Machine Learning Engineer will play a pivotal role in designing and implementing AI-powered solutions from the ground up. This individual will work closely with product managers, engineers, and data scientists to develop advanced machine learning models tailored for the hospitality industry.

Key Responsibilities

  • Design and deploy scalable machine learning solutions that improve guest engagement and operational efficiency.
  • Develop integrations with Property Management Systems (PMS) to centralize fragmented data and provide seamless hotel operations.
  • Implement real-time folio queries, digital tipping, unattended POS systems, and predictive maintenance interfaces to elevate guest experiences.
  • Collaborate with cross-functional teams to identify opportunities for AI-driven insights and continuously improve existing models.
  • Manage the full lifecycle of machine learning models, including development, testing, deployment, and performance monitoring.

Requirements

  • Extensive experience in deep learning frameworks like PyTorch, TensorFlow, and scikit-learn, with proficiency in Python.
  • Skilled at building and fine-tuning Large Language Models (LLMs) and understanding techniques like distillation, policy optimization, and supervised learning.
  • Familiarity with NLP, recommendation systems, and predictive modeling, with the ability to apply these to real-world problems.
  • Strong background in cloud computing platforms like AWS or GCP for model deployment and optimization.
  • Understanding of hospitality systems or similar enterprise software integrations.
  • Proactive approach to challenges and excellent collaborative team environment skills.
  • Master's or Ph.D. in Computer Science, Machine Learning, or a related field (preferred).

Why Metaguest?

  • Be part of a team building AI systems that merge creativity and technical brilliance.
  • We believe in fostering growth and provide ample opportunities for learning and career development.
  • Join a rapidly growing team passionate about revolutionizing the hospitality industry.

Estimated Salary: $180,000 - $220,000 CAD annually

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