Security Officer Bilingual

3 weeks ago

Moncton, New Brunswick, Canada Globalhrgurus Full time

Job Summary: We are seeking a dedicated and vigilant Bilingual Security Officer to join our security team. The ideal candidate will have excellent communication skills in both English and French, with the ability to maintain a safe and secure environment for our staff, visitors, and property.

Key Responsibilities:

  • Monitor and Patrol: Perform routine patrols (physical and/or via security monitoring systems) to ensure the safety and security of the premises.
  • Bilingual Communication: Provide instructions, warnings, and assistance to employees, visitors, and the public in both languages.
  • Access Control: Monitor and control access points, ensuring only authorized personnel and vehicles enter secured areas.
  • Emergency Response: Respond quickly and appropriately to emergency situations such as alarms, evacuations, or incidents, communicating in both languages as required.
  • Incident Reporting: Accurately document security incidents, breaches, or suspicious activity in security logs and create detailed incident reports in both languages.
  • Surveillance Monitoring: Operate and monitor CCTV cameras, alarm systems, and other surveillance equipment to detect and respond to suspicious activities.
  • Customer Service: Provide assistance to visitors, clients, and staff by answering questions, giving directions, and managing access to restricted areas.
  • Safety Checks: Conduct regular safety checks of equipment, doors, windows, and other access points to prevent unauthorized entry, accidents, or damage.
  • Conflict Resolution: Manage potential conflicts and de-escalate situations in a calm and professional manner using bilingual communication skills.
  • Collaborate with Law Enforcement: Work closely with local law enforcement or emergency services as needed, ensuring that communication is clear and efficient.

Qualifications and Skills:

  • Language Proficiency: Fluent in both languages (English and French).
  • Security Training: Security guard certification (where applicable) and knowledge of security protocols and procedures.
  • Experience: Prior experience in a security role is preferred.
  • Surveillance Skills: Proficiency in operating security systems and monitoring equipment.
  • Communication Skills: Excellent verbal and written communication skills in both languages.
  • Physical Fitness: Ability to stand or walk for extended periods and perform light physical tasks when needed.
  • Attention to Detail: Strong observational skills with the ability to notice irregularities or suspicious activities.
  • Customer Service: Ability to interact politely and professionally with people from diverse backgrounds.
  • Problem Solving: Quick thinker with strong decision-making skills in emergency situations.
  • Reliability: Punctual and dependable, with the ability to follow security protocols strictly.

Job Type: Full-time

Pay: $14.75-$20.66 per hour

Expected hours: 40 per week

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care

Education:

  • Secondary School (preferred)

Licence/Certification:

  • Security Guard Licence (preferred)

Work Location: In person

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