Housekeeping Team Member

3 days ago


Ottawa, Ontario, Canada Accor Full time
Accommodation Attendant Job Description

Reporting to the Housekeeping Leadership Team, the Accommodation Attendant will be responsible for ensuring the highest level of cleanliness and organization in our guest rooms and public spaces.

  • Provide exceptional customer service to external and internal guests, addressing their needs and concerns in a timely and professional manner.
  • Maintain a thorough knowledge of our hotel's amenities, services, and policies to effectively communicate with guests and answer their inquiries.
  • Clean and sanitize guest rooms and public spaces, adhering to our hotel's quality standards and safety protocols.
  • Participate in deep cleaning of rooms as required and maintain proper usage of cleaning supplies and equipment.
  • Update and record all cleaned rooms, ensuring accuracy and attention to detail.
  • Foster positive cross-departmental relationships to create a seamless guest experience.
  • Report any maintenance needs or concerns to the Housekeeping Leadership Team.

The ideal candidate will possess excellent communication and organizational skills, as well as the ability to work independently and as part of a team. Previous housekeeping experience is an asset, but not required. Accor is committed to providing a safe and inclusive work environment and welcomes applications from diverse candidates.



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