Saje Team Lead

2 months ago

Kitchener, Ontario, Canada Saje Natural Wellness Full time
Job Title: Team Lead

As a Team Lead at Saje Natural Wellness, you will be responsible for delivering exceptional community member service and leading Team Members to do the same. You will support the Store Manager and Assistant Store Manager with opening, closing, and leadership duties.

Key Responsibilities:
  • Contribute to an environment of excellent community member service, sharing our products and spreading wellness through the in-store experience.
  • Generate business results and achieve key KPIs, including revenue and comp growth goals, AVS, IPT, traffic, conversion, and loyalty program growth.
  • Ensure Team Members are equipped with the product knowledge they need to make intentional recommendations for Community Members.
  • Uphold presentation standards and assess and action merchandising opportunities to elevate the in-store experience.
  • Take a proactive and innovative approach to growing the business through community outreach.
  • Inspire and uplift your team through coaching, collaboration, and embodying our core values.
  • Choose culture first in everything you do, with a commitment to personal growth and self-awareness.
  • Contribute to a team environment where all Team Members consistently experience a sense of belonging and inclusion.
Requirements:
  • Leadership - You're an inspirational and dynamic leader who is naturally warm and compassionate towards others, with an insatiable drive to exceed results and celebrate successes.
  • Retail experiences - An expert in delivering experiences to Community Members.
  • Product knowledge - You're excited to share our product with people and educate on how our unique formulations elevate wellness.
  • Personal growth - You've taken initiative for personal and professional growth and understand the importance of growth to your success and Saje's success.
  • Hustle and positive attitude - Thrives in a challenge, is solutions-focused, will see the bright side of a situation despite adversity, and never gives up.
  • Wellness persona - You're passionate about wellness and incorporate wellness into your everyday routine.
Key Relationships:

Reporting to the Store Manager.

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