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Store Operations Manager

2 months ago


Brooks, Canada Brooks Grocery Full time
About the Role

We are seeking a highly skilled and experienced Store Operations Manager to join our team at Brooks Grocery. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store, ensuring that our customers receive an exceptional shopping experience.

Key Responsibilities
  • Staff Management: Manage and supervise a team of 5-10 employees, providing guidance and support to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Market Research and Analysis: Conduct market research and analyze trends to determine consumer demand, potential sales volumes, and the impact of competitors' operations on sales.
  • Merchandise and Services: Determine the merchandise and services to be sold, ensuring that they meet the needs and preferences of our customers.
  • Price and Credit Policies: Implement and manage price and credit policies, ensuring that they are fair and competitive.
  • Inventory Management: Locate, select, and procure merchandise for resale, ensuring that our inventory levels are optimal.
  • Marketing Strategies: Develop and implement marketing strategies to promote our store and products.
  • Financial Management: Plan and manage budgets, monitor revenues and expenses, and make informed decisions to ensure the financial health of the store.
  • Staffing and Scheduling: Determine staffing requirements and create schedules to ensure that the store is adequately staffed at all times.
  • Customer Service: Resolve customer complaints and issues in a timely and professional manner.
  • Store Operations: Plan, organize, direct, control, and evaluate the daily operations of the store, ensuring that they are running smoothly and efficiently.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: English.
  • Work Hours: 35 to 40 hours per week.