Operations Manager

2 months ago


Calgary, Alberta, Canada Amazon Canada Fulfillment Services, ULC. Full time
Job Summary

At Amazon Canada Fulfillment Services, ULC., we are seeking a highly motivated and customer-focused Area Manager to join our team. As an Area Manager, you will play a key role in leading a team of hourly workforce and ensuring the highest levels of safety, quality, attendance, and performance.

The Area Manager will be responsible for engaging their team during shifts, managing safety, quality, productivity, and customer delivery promises. They will also collaborate with support teams, including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources, to develop plans to meet business objectives.

Key Responsibilities
  • Support, mentor, and motivate hourly workforce
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with support teams to develop plans to meet business objectives
  • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
  • Stand/walk for up to 12 hours during shifts
  • Work in an environment where the noise level varies and can be loud
  • Work in an environment that is subject to variable temperatures and weather
  • Continuously climb and descend stairs (applies to sites with stairs)
Basic Qualifications
  • 2+ years of employee and performance management experience
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
  • 1+ years of performance metrics, process improvement, or lean techniques experience


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