Store Associate
4 weeks ago
Job Title: Store Associate
Job Summary:
Giant Tiger is seeking a Store Associate to join our team. As a Store Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring a high level of sales performance.
Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Maintain a clean and organized store environment, including the checkout area, stockroom, and sales floor.
- Ensure a high level of sales performance, meeting or exceeding sales targets and contributing to the overall success of the store.
- Perform tasks involving firm grasping, lifting, and moving up to 18 kg (40 lbs.), and performing repetitive tasks requiring a range of hand motions.
- Operate equipment, including using a ladder, and performing tasks that require reaching above shoulder height and below waist level.
Requirements:
- Strong customer service skills and ability to work independently and as part of a team.
- Ability to handle a variety of tasks in a fast-paced environment and maintain a high level of productivity.
- Attention to detail and ability to follow instructions and procedures.
- Effective communication and interpersonal skills, with the ability to work with customers, colleagues, and management.
Working Conditions:
The Store Associate will work in a fast-paced retail environment, with a mix of days, evenings, and weekends, up to 24 hours weekly. The physical demands of the position include standing and/or walking, bending, twisting, and squatting, lifting and/or moving up to 18 kg (40 lbs.), and performing tasks involving firm grasping and repetitive hand motions.
Keyholder Premium:
The Store Associate may be required to work as a Keyholder, which includes opening and closing the store, running register reports, ensuring all areas are tidy, and ensuring all Associates have completed their end of shift tasks. The Keyholder will also be responsible for security of the store, including locking and setting the alarm.
Employee Universal Accountabilities:
The Store Associate will be responsible for ensuring a high level of customer service, ensuring health and safety policies and guidelines are followed, ensuring Loss prevention best practices are followed, and ensuring compliance of all policies when selling Tobacco and Lottery.
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