Quality Manager

1 week ago

Toronto, Ontario, Canada Centre for Addiction and Mental Health Full time

Job Title: Quality Manager

The Centre for Addiction and Mental Health (CAMH) is seeking a Quality Manager to join its Clinical Laboratory and Diagnostic Services team. In this role, you will be responsible for managing the overall Quality Management System (QMS) for Clinical Laboratory, Point of Care Testing (POCT), and Laboratory Information System (LIS).

Key Responsibilities:

  • Conduct quality audits and risk assessments in accordance with regulatory requirements.
  • Manage documentation control and record-keeping processes.
  • Develop personnel training, education, and competency programs.
  • Monitor and analyze quality metrics, non-conformance events, and customer satisfaction surveys.
  • Establish and develop inter-professional collaboration with quality, risk, legal, and clinical departments in the organization.

Requirements:

  • Graduate of an accredited General Medical Laboratory Technologist (MLT) program or equivalent education recognized by CSMLS.
  • Member in good standing with the College of Medical Laboratory Technologists of Ontario (CMLTO).
  • Bachelor's degree or higher in medical laboratory science, biological science, chemistry, or a related field.
  • Training or education certificates relevant to quality management in laboratory medicine and point of care testing.
  • Five (5) + years of experience working in a clinical laboratory setting, with a focus on quality management system.

Preferred Qualifications:

  • Proven knowledge of regulatory requirements and quality assurance principles.
  • Experience in a leadership or management role.
  • Strong analytical and problem-solving skills, attention to detail is essential.
  • Excellent communication skills, and the ability to work effectively with a diverse team.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

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