Breakfast Host
6 days ago
Job Summary
We are seeking a highly motivated and customer-focused Breakfast Host to join our team at New Castle Hotels & Resorts. As a Breakfast Host, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming atmosphere in our breakfast area, and maintaining the highest standards of food safety and quality.
Key Responsibilities
- Be an Early Riser - Arrive at work on time to set up the breakfast buffet, prepare all food items, and maintain a clean and organized environment throughout the meal period.
- Be a Host - Greet guests warmly, pour coffee, and provide assistance as needed, ensuring a positive and memorable experience for our guests.
- Be a Server - Maintain a clean and tidy area, bus and clear tables, and break down the buffet to ensure a seamless dining experience.
- Be a Safety & Security Agent - Follow hotel safety and security policies and procedures, anticipate potential issues, and report to management as needed.
Requirements
To be successful in this role, you will need:
- A high school education or equivalent.
- Prior customer service experience is preferred.
- The ability to work long hours if needed, with a medium work level requiring up to 50 pounds of force occasionally and up to 20 pounds of force frequently or constantly.
- The ability to multitask, bend, stretch, twist, or reach with your body and arms, and work under variable temperatures and noise levels.
- Near Vision - The ability to see details at close range.
- The ability to stand for long periods of time without sitting or leaning.
- Excellent communication skills, with the ability to convey information and ideas clearly in English.
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