Member Service Representative
1 month ago
Job Summary
We are seeking a highly skilled Member Service Representative to join our team at Coastal Community. As a key member of our team, you will be responsible for providing exceptional customer service, processing financial transactions, and building strong relationships with our members.
Key Responsibilities
- Process a variety of financial and non-financial transactions for members within established guidelines.
- Provide sales and service expertise to inform members of new products and services.
- Answer telephone inquiries and provide assistance to members.
- Provide members with access to safety deposit boxes.
- Perform end-of-day processing and balancing in a timely manner.
Requirements
- Secondary school diploma with academic emphasis.
- 1 year post-secondary education.
- Up to 1 year of work experience in a sales and service position.
Preferred Qualifications
- Keyboarding skills of 40 wpm and proficiency with Windows products.
- Excellent communication and listening skills.
- Ability to multitask and adapt to changing situations.
About Us
Coastal Community is a 100% member-owned financial institution with a strong commitment to serving our local community. We offer a comprehensive total rewards package, a workplace culture that values diversity and inclusion, and opportunities for growth and development.
What We Offer
- A competitive hourly wage range of $24.80 to $29.32.
- A comprehensive total rewards package, including extended benefits and RRSP contributions.
- Opportunities for education and training.
- Banking perks and a commitment to work/life balance.
How to Apply
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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