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Senior Business Systems Consultant

2 months ago

Toronto, Ontario, Canada Cleo Consulting Full time

About the Role

We are seeking an experienced Senior Business Systems Consultant to join our team at Cleo Consulting. In this role, you will work with our clients to design and implement business solutions using Microsoft Dynamics 365.

Job Description

As a Senior Business Systems Consultant, you will be responsible for:

  • Providing technical expertise in Microsoft Dynamics 365/CRM solutions and system integration with other systems.
  • Configuring workflows, dashboards, forms, and views to ensure alignment and compliance with business requirements and industry standards.
  • Participating in functional and technical design reviews, performing integration/functional and system testing, and verifying test results.
  • Providing specific technical support and defect fixing during SIT/UAT/Regression Testing/Deployment preparations and supporting bug investigation & fix and documenting issue resolution.
  • Developing proper documentation for technical specifications and various test results.
  • Integrating tests into the make/build process for continuous integration efficiency gains using frameworks such as Jenkins/Azure DevOps.
  • Assessing and escalating critical and high-impact quality issues to the project manager.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Demonstrated experience in implementing and integrating Microsoft Dynamics 365/CRM solutions with other systems.
  • Extensive experience in configuring workflows, dashboards, forms, views, and building standard or custom reports.
  • Proven experience in testing external systems/components to integrate with D365CS.
  • Solid experience in developing proper documentation for source codes, technical specifications, and unit test results.
  • Acknowledged experiences in providing support and defect fixing during SIT/UAT/Regression Testing/Deployment preparations.
  • Comprehensive experience in supporting incident investigation, fix, and documentation for issue resolution.
  • Proven experience in developing test cases, test scripts, and automated testing scripts for functional QA, system integration testing, and user acceptance testing.
  • Strong automation testing or tooling experience using industry-standard practices and kits.
  • Solid experience in use case generation, automated & manual testing, and bug lifecycle management.

Salary

The estimated salary for this role is $80,000 - $110,000 per year, depending on experience.

Benefits

Cleo Consulting offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a generous retirement plan.