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Bilingual Employee Relations Business Partner

1 month ago

Toronto, Ontario, Canada Logic Executive Search & Workplace Solutions Full time
About Us

Logic Executive Search & Workplace Solutions is proud to partner with GreenShield in the recruitment of a Bilingual Employee Relations Business Partner. Our organization is committed to providing accessible employment practices that follow the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code.

The Role

We are seeking an experienced Employee Relations Business Partner to join our team. The successful candidate will provide leadership, support, and reasoned advice to employees and leaders pertaining to a range of employee and labour relations opportunities and issues. The incumbent will also administer our People & Culture (P&C) programs and initiatives in partnership with our People and Culture Business Partners as well as Directors and front-line leaders from the various lines of business.

Key Responsibilities
  • Collaborate closely with supervisors and managers as a trusted advisor to enable our workplace strategies and achieve our business goals and objectives.
  • Provide supervisors and managers with coaching/consulting, tools, and resources to enable and empower them to effectively create, lead, and manage a high-performing team.
  • Coach and guide supervisors and managers on all talent and performance management-related processes and activities, including performance optimization and annual performance reviews, policy interpretation, and P&C best practices.
  • Provide effective counsel on corrective actions, terminations, and performance improvement plans.
  • Conduct investigations into alleged violations of the collective agreement, company policies, and employment legislation, and make recommendations for appropriate action. Resolve employee concerns, conflicts, and issues promptly.
  • Work with the P&C Centre of Excellence on the development and delivery of P&C programs and initiatives, such as talent acquisition and development, total compensation, employee engagement, placing leader and employee experience top of mind, with a focus on fostering a diverse, inclusive, respectful team.
  • Build and maintain supportive and collaborative working relationships between P&C, local union representatives, leadership, and the workforce.
  • Advise leaders on labour relations matters, including collective bargaining, contract administration, collective agreement interpretation, and grievance handling.
  • Lean in on technology and data that provides insights to inform business decisions with a strong eye for continuous improvement.
Requirements
  • Post-secondary education in human resources management, labour relations, or a related discipline.
  • Bilingualism (English/French) is strongly preferred.
  • Certified Human Resources Professional designation (CHRP or CHRL).
  • Knowledge and understanding of employment legislation and labour law.
  • Commercial mindset, bringing business acumen and a strong understanding of our product-led business and organizational philosophy to deliver with speed and responsiveness.
  • Highly developed critical thinking, analytical, and problem-solving skills.
  • Demonstrated behaviors in resourcefulness, creative problem-solving, curiosity, and the strong desire to learn.
  • Strong change management experience and a proven change agent exhibits a balanced approach (empathetic/driven).
  • Excellent communication and interpersonal skills.
  • Excellent organizational skills with strong attention to detail.
  • Inclusive leadership approach and a high value on diversity, inclusion, and equity in the workplace.
  • Sound judgment regarding ethics, discretion, and privacy, with the ability to maintain confidentiality and professionalism.
  • Ability to occasionally travel within Canada.
  • A minimum of 5 years of experience in a mid-level Human Resources role within a unionized environment (ideally 300 employees+) where you interpreted and administered a collective agreement and were accountable for workplace investigations.
  • Solid experience and exposure to employee relations issues with a demonstrated track record of arriving at mutually satisfactory outcomes, driving performance improvements, and obtaining stretch objectives and targets.
  • Record of accomplishment building effective relationships and partnering with all stakeholders in a highly collaborative manner (Leadership, Union partners, and employees) to build consensus and a positive work environment focused on achieving annual objectives and key deliverables.
  • Demonstrated effectiveness in previous performance management and change management scenarios, generating superior outcomes.
  • Demonstrated support implementing and maintaining diversity, inclusion, and respectful workplace policies.