Information Systems Specialist
4 weeks ago
Job Summary: We are seeking a highly skilled Information Systems Specialist to join our team at Dirox Canada Limited. The successful candidate will be responsible for providing technical support to users, troubleshooting computer issues, and implementing solutions.
Key Responsibilities:
- Provide technical support to users experiencing difficulties with computer systems
- Consult user guides, technical manuals, and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize, and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network, and Internet support to users in response to identified difficulties
Requirements:
- Bachelor's degree in a relevant field
- 3 years to less than 5 years of experience in a related field
- Proficiency in Vietnamese language
Benefits:
- Health care plan
- Permanent work term
- 37.5 hours per week
Language: English
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