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Mobile Store Operations Manager

2 weeks ago


St Catharines, Ontario, Canada The Mobile Shop Full time
A Day in the Life at The Mobile Shop
Our Wireless Store Manager is a dynamic leader who drives sales success and excellence in customer service. Key responsibilities include:
• Leading and motivating a team of sales representatives to achieve sales targets and objectives
• Participating in engaging customers in sales activities as part of daily responsibilities
• Providing ongoing training, coaching, and development to sales representatives to improve skills, product knowledge, and customer service abilities
• Developing and implementing sales strategies to drive revenue growth, increase market share, and achieve business objectives
• Monitoring and evaluating the performance of sales representatives, providing feedback, and implementing performance improvement plans as needed
• Ensuring the highest level of service is provided to all customers, resolving escalations, and maintaining customer satisfaction
• Overseeing inventory levels and implementing a strategy to minimize shrinkage and inventory turnover
• Managing product placement, signage, and displays to maximize sales and enhance the customer shopping experience
• Adhering to store-level budgets by effectively managing expenses, labor costs, and financial performance