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Sales Associate

4 weeks ago


Winnipeg, Manitoba, Canada Bass Pro Shops Full time

Job Summary:

We are seeking a highly skilled Sales Associate - Customer Service Representative to join our team at Bass Pro Shops. As a key member of our sales floor, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and promoting our products and services.

About the Role:

  • Provide legendary customer service by greeting and engaging customers in a friendly and enthusiastic manner
  • Process customer transactions using Point-Of-Sale and Inventory (SAP) computer systems, including identification and age checks
  • Process customer payments using debit, credit cards, gift cards, and cash
  • Respond to and resolve customer issues using good judgment and logic
  • Assist asset protection in following all procedures and policies, including checking inside products and removing security devices
  • Save unhappy customers by correcting problems or notifying a Manager on Duty
  • Perform opening and closing duties, including emptying trash, stocking bags and supplies, dusting and wiping counters, and organizing drawer supplies
  • Assist in other areas of the store as needed

Requirements:

  • One or more years' experience in a sales or service environment is preferred
  • High school diploma or equivalent is preferred
  • Ability to provide superior customer service and exceed customer expectations
  • Ability to use good judgment and logic
  • Experience in a related field or outdoor lifestyle is an asset

Benefits:

  • Competitive wages starting at $12.50 per hour
  • Fun work environment
  • Excellent benefits package, including medical, dental, and vision insurance
  • Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions
  • Unlimited career advancement opportunities

Why Work with Us:

We offer a fun and dynamic work environment where you can grow your career and make a difference in the lives of our customers. Our team members enjoy competitive wages, excellent benefits, and opportunities for advancement.