HVAC Operations Coordinator: Customer Success Specialist
1 week ago
At Trust Home Comfort Ltd., we're on the lookout for a highly motivated and organized HVAC Operations Coordinator to join our team.
Company OverviewWe're a leading provider of residential heating and cooling services, dedicated to delivering exceptional quality products and reliable experiences to our clients. Our highly skilled and honest technicians are committed to keeping our customers safe and comfortable, making us the trusted choice in Edmonton, Alberta.
Salary and BenefitsThis is a flexible, hybrid role that allows you to work mostly from home with some in-office collaboration as needed. You'll be rewarded for your hard work, with every call adding to your paycheck. In addition to competitive pay, you can also look forward to medical benefits, holiday pay, and vacation pay.
Job DescriptionYour day will be filled with managing incoming calls, texts, and emails, ensuring seamless communication between customers and our team. As our HVAC Operations Coordinator, you'll be responsible for scheduling appointments, dispatching technicians, and helping us strategize ways to generate even more customer leads. With your problem-solving skills and customer-first mindset, you'll play a key role in keeping our operations smooth and our clients happy.
Required Skills and QualificationsTo succeed in this role, you'll need:
- Proficiency in computerized systems
- Strong organizational and attention to detail skills
- Excellent phone etiquette and communication skills
- A strong commitment to continuous learning and professional growth
- Ability to work a flexible work schedule and manage requests when received
As our HVAC Operations Coordinator, you'll enjoy a range of benefits, including:
- Competitive pay
- Medical benefits
- Holiday pay
- Vacation pay
We're committed to creating an easygoing and friendly environment where every team member has all the tools they need to thrive. If you're a motivated and organized individual who loves the challenge of keeping things running smoothly, we'd love to hear from you.
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