Claims Examiner

2 weeks ago

Toronto, Ontario, Canada ARAG Legal Solutions Inc Full time

Job Title: Claims Examiner

About the Role:

We are seeking a skilled Claims Examiner to support our efforts in expanding and strengthening our presence in the legal expense insurance market. As a Claims Examiner, you will be responsible for reviewing and assessing new and potential claims to determine coverage under the applicable insurance contract.

Key Responsibilities:

  • Review and assess new and potential claims to determine coverage under the applicable insurance contract.
  • Participate in the resolution of simple to moderate claims and coverage issues.
  • Deliver training on products, risk management presentations, and advice to lawyers and firms.
  • Develop and maintain effective relationships with external lawyers.
  • Assist with various accounting functions as assigned.
  • Assist in the development, implementation, and administration of claims management policies, procedures, and systems.
  • Determine and report the liability and damages exposure of the insured in respect of a claim.
  • Coordinate and manage claim files, including liaison with insureds, brokers, external counsel, and internal clients.

Requirements:

  • Minimum of 1 year's experience as a claims adjuster, law clerk, legal assistant, or paralegal.
  • Ability to evaluate and assist in the successful resolution of litigation.
  • Comprehensive understanding of legal fees and billing assessment.
  • Excellent written and oral communication skills.
  • Effective problem-solving and proven analytical skills, organizational, and decision-making ability to develop and implement effective solutions.
  • High-level interpersonal skills to build and maintain relationships with internal and external clients.
  • Service-oriented professional with a positive attitude and a strong desire to succeed.

About ARAG Canada:

ARAG Canada is a global leader in legal expense insurance operating in 19 countries. We offer an innovative and comprehensive range of legal expense products and services for brokers, underwriting agents, and insurers across Canada.

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