Retail Store Operations Manager

7 days ago


Chatham, Canada Ontario Inc Full time
Job Description

We are seeking a skilled and experienced Retail Store Operations Manager to join our team at Ontario Inc.

Key Responsibilities
  • Supervise and coordinate the activities of store staff, ensuring efficient operations and excellent customer service.
  • Assign sales workers to duties, taking into account their skills and expertise, to maximize sales and customer satisfaction.
  • Tutor or coach employees on interest or professional development courses to enhance their knowledge and skills.
  • Exhibit designers will work with you to plan and develop permanent and temporary exhibits and displays for retail spaces and other exhibitions.
  • You will be responsible for authorizing returns of merchandise and resolving any issues that may arise, including customer complaints and supply shortages.
  • Establish and manage work schedules to ensure adequate staffing and optimal productivity.
  • Sell merchandise to customers, providing exceptional customer service and promoting products effectively.
  • Prepare detailed reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Manage cash handling procedures and oversee payroll administration to maintain accurate financial records.
Benefits and Perks
  • Free parking available for employees.
  • This is a permanent position, offering stability and long-term career opportunities.
  • The working language is English, and we strive to maintain a multicultural and inclusive work environment.
  • Working hours are 35 per week, providing a healthy work-life balance.


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