Quality Improvement Coordinator

6 days ago


Toronto, Ontario, Canada Hawthrone Place Care Centre Full time
Job Description

Hawthorne Place Care Centre is seeking a dedicated professional to fill the role of Quality Improvement Coordinator. This position plays a critical part in ensuring the delivery of exceptional care to our residents.

Key Responsibilities
  • Coordinate the Continuous Quality Improvement Program, ensuring a culture of continuous improvement within the organization.
  • Lead the internal Quality Team Meetings, fostering collaboration and open communication among team members.
  • Develop and submit the Annual HQO Quality Improvement Plan and Progress report for the Home, in collaboration with the Leadership Team.
  • Train new staff on the RQI process and Inspection Guides, interview questions, and surveys.
  • Utilize the Health Quality Ontario website for resources to advance quality improvement activities.
Required Skills and Qualifications
  • Comprehensive knowledge of healthcare practices, trends, and issues in long-term care.
  • Excellent written and oral communication skills.
  • Excellent knowledge of Quality/Risk Management philosophies and programs.
  • Master trained in Resident Quality Inspection process.
  • Training in Quality Improvement and Innovation preferred.
  • Good understanding of the RAI-MDS 2.0 process and CIHI's indicators.
  • Working knowledge of relevant computer applications and applicable legislation.
  • Positive working attitude.
  • Strong interpersonal and team-building skills.


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