Retail Store Manager
2 months ago
We are seeking a highly skilled and experienced Retail Store Manager to join our team at Esso Petrolia. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities- Leadership and Supervision
- Supervise and motivate a team of sales staff to achieve sales targets and provide excellent customer service.
- Develop and implement strategies to improve sales performance and customer satisfaction.
- Operations and Logistics
- Oversee the daily operations of the retail store, including inventory management, stock ordering, and merchandise display.
- Ensure that all store policies and procedures are followed, and that the store is maintained in a clean and safe environment.
- Customer Service
- Provide exceptional customer service to all customers, responding to their needs and resolving any issues in a timely and professional manner.
- Develop and maintain relationships with customers to increase loyalty and drive sales growth.
- Reporting and Analysis
- Prepare and submit regular sales reports and analysis to management, highlighting trends and areas for improvement.
- Use data and insights to inform business decisions and drive sales growth.
- Education and Experience
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a retail management role.
- Skills and Abilities
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and make decisions quickly.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Work Environment
- Work in a fast-paced retail environment.
- Work under pressure to meet sales targets and customer service standards.
- Competitive Salary and Benefits
- Opportunities for Career Growth and Development
- A Dynamic and Supportive Work Environment
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