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Sales and Account Manager

3 weeks ago


Fredericton, New Brunswick, Canada IO Solutions Call Center Full time

Responsibilities

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  • Interact with customers by phone; advise and offer solutions adapted to their needs
  • Establish a climate of trust with the client in order to promote products, services and client retention
  • Provide attentive, courteous and efficient customer service
  • Act as an expert on our products and services
  • Analyze customer needs based on account and billing information
  • Identify and capitalize on sales opportunities during customer interactions