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Logistics Operations Coordinator

7 days ago

Montreal, Quebec, Canada American President Lines Full time

At American President Lines, we are looking for a Logistics Operations Coordinator to join our team. The role is responsible for coordinating and dispatching truck shipments in an efficient and expedited manner.

Key Responsibilities:
  • Plan and prioritize inland haulage according to import/export timetables, terminal/rail schedules, special equipment needs, and client-specific delivery conditions.
  • Facilitate the movement of containers that have been miss-routed and/or improperly discharged due to vessel by-passes, errors, or equipment emergencies.
  • Confirm and manage in-house truck availability.
  • Create and issue work orders for door collection and/or delivery in accordance with established truck rates and distribution percentages.
Service Delivery Coordination:

The Logistics Operations Coordinator will monitor shipments by tracking and tracing containers, via multiple interfaces, to ensure door appointments are met and cargo is loaded/delivered timely. This involves communicating potential delays or issues preventing dispatch to customers and maintaining customer interactions until all delivery requirements are satisfied.

Cost Management:

The role requires notifying and invoicing customers for additional transport-related expenses, including pre-pulls, revenue-generating trucker yard and container yard storage, multi-stops, and drop-and-picks. It also involves researching and reconciling truck and customer invoice discrepancies, identifying opportunities for cost savings through micro-analysis of customer locations, and monitoring and reporting trucker performance.