Residential Services Manager

4 days ago


City of Lloydminster, Canada Cove Communities Full time

Cove Communities is seeking an experienced Residential Services Manager to join our team

In this role, you'll be responsible for providing exceptional resident services, managing budgets, and supervising staff to drive business growth and improve resident satisfaction.

As a Residential Services Manager, you'll work closely with our sales and marketing teams to identify opportunities for improvement and implement initiatives to enhance resident satisfaction and retention.

Main Responsibilities:

  • Resident Services: Provide exceptional resident services, responding promptly to concerns and resolving issues in a professional manner.
  • Financial Management: Manage the financial aspects of our properties, including budgeting, forecasting, and financial reporting.
  • Staff Supervision: Supervise and develop a high-performing team of property managers, leasing consultants, and maintenance personnel.
  • Strategic Planning: Develop and execute strategic plans to drive business growth and improve resident satisfaction.

Requirements:

  • 5+ years of experience in property management, with a proven track record of success.
  • Degree in Business Administration, Real Estate, or related field.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.


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