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Service Attendant

2 months ago

Ottawa, Ontario, Canada Marriott International Full time

Job Summary

We are seeking a skilled Service Express Attendant to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities

  • Greet and escort guests to their rooms, providing a warm and welcoming experience.
  • Assist guests with luggage, including transporting it to and from their rooms and designated bell areas.
  • Inform guests of property amenities, services, and hours of operation, as well as local areas of interest and activities.
  • Identify and explain room features to guests, including the use of room keys, mini-bars, and in-room safes.
  • Arrange transportation for guests, including taxi cabs, shuttle buses, and limousine/sedan services.
  • Communicate parking procedures to guests and ensure their vehicles are safely parked.

Requirements

  • High school diploma or equivalent required.
  • No related work experience necessary, but a positive attitude and excellent communication skills are essential.
  • Ability to work in a fast-paced environment and provide exceptional customer service.
  • Physical stamina to stand, sit, or walk for extended periods and lift objects weighing up to 50 pounds.

Marriott International is an Equal Opportunity Employer

We are committed to diversity and inclusion in the workplace and welcome applications from qualified candidates of all backgrounds.