Technical Solutions Architect

2 days ago


Toronto, Ontario, Canada CLIO Full time

Clio is more than just a tech company. We are a global leader transforming the legal experience for all by combining cutting-edge technology with industry expertise.

Summary:

We are seeking a Technical Solutions Architect to join our rapidly growing Sales team. This role is perfect for someone with a positive attitude, growth mindset, and ownership skills to take projects from ideation to completion. As an excellent communicator, who can explain complex technical solutions to various stakeholders, you will serve as a partner to our Account Executives to support and close business. You will be responsible for supporting a full sales cycle, beginning at technical scoping and solution architecture in presales, through proper handoff to the Customer Success teams.

What your team does

Our Solution Engineering team is the swiss army knife of our entire sales organization. With hybrid skill sets, they serve as the technical encyclopedia communicating how the product, platform, channel, and competitive landscape operate and solve specific problems while articulating value to the customer.

Key Responsibilities

  • Provide business and technical sales support for assigned opportunities.
  • Collaborate closely with Sales to clearly communicate product capabilities, industry best practices, messaging regarding competitor technology, and understanding client requirements.
  • Serve as the senior technical lead and owner of technical deal strategy.
  • Perform the technical sell of the solution, provide proof points of the technology, and connect this back to value and business benefits.
  • Collaborate closely with Sales to identify and uncover customer business goals, needs, and pains and how Clio accommodates, addresses, and adds value.
  • Prove the technical feasibility of Clios solutions to highly technical and developer audiences.
  • Own responsibilities for designing, building, and maintaining Clio demo systems, strategies, and resources.
  • Enable Sales to deliver targeted, persona-based, business-value-driven presentations.
  • Stay on top of industry news, technology products, platforms, and partners to ensure you and your team provide and maintain a deep industry and ecosystem expertise.


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