Beauty Salon Operations Manager

4 weeks ago


Surrey, British Columbia, Canada Allora Laser & Spa Ltd. Full time
Job Summary

We are seeking a highly skilled and experienced Beauty Salon Supervisor to join our team at Allora Laser & Spa Ltd. The successful candidate will be responsible for overseeing the daily operations of our salon, ensuring that all services are delivered to the highest standard and that our clients receive exceptional service.

Key Responsibilities
  • Operations Management: Direct and control daily operations, evaluate daily operations, and plan and organize daily operations to ensure seamless delivery of services.
  • Staff Management: Establish or implement policies and procedures for staff, plan and control budget and inventory, manage contracts for advertising or marketing strategies, and hire, train, and supervise staff.
  • Customer Service: Address customers' complaints or concerns and ensure that all clients receive exceptional service.
  • Supervision: Supervise a team of 5-10 people and provide guidance and support as needed.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Skills: Excellent oral and written communication skills, client focus, efficient interpersonal skills, and flexibility.
Benefits
  • Support for Newcomers and Refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees.
  • Support for Indigenous People: Participates in a government or community program or initiative that supports Indigenous people.


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