Customer Service Associate

2 days ago


Campbell River, British Columbia, Canada London Drugs Limited Full time
Company Overview

London Drugs Limited is a leading Canadian retailer known for its commitment to customer satisfaction and community involvement.

We are seeking highly motivated individuals to join our team as Customer Service Associates on the sales floor. This role offers excellent opportunities for career growth and professional development in a dynamic retail environment.

Compensation Package

The estimated annual salary range for this position is $40,000 - $50,000, depending on experience and qualifications. We also offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as RRSP matching and employee discounts.

Job Description

The primary responsibility of the Customer Service Associate is to provide exceptional customer service, ensuring that every customer has a positive shopping experience. Key duties include:

  • Maintaining a high level of product knowledge and being able to assist customers with their queries
  • Processing transactions efficiently and accurately
  • Providing solutions to customer complaints and issues in a professional and courteous manner
Requirements and Qualifications

To be successful in this role, you must have:

  • A strong customer service background or relevant experience
  • Excellent communication and interpersonal skills
  • The ability to work effectively in a fast-paced environment
  • Basic math skills and accuracy when handling cash and operating a point-of-sale system
Benefits and Advantages

We offer a competitive compensation package and a comprehensive benefits program, including:

  • Medical, dental, and vision coverage for you and your family
  • RRSP matching and employee discounts
  • Ongoing training and education courses to enhance your skills and knowledge
Other Information

This is a regular part-time position, requiring a minimum of 1,456 hours per year, up to 40 hours per week, as needed. Applicants must be available to work a flexible schedule, Monday to Sunday.



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