IT Infrastructure Specialist

2 days ago


Brampton, Ontario, Canada MECHARM GROUP Full time

We are seeking an IT Infrastructure Specialist to join our team at Mecharm Group. The ideal candidate will have excellent technical skills and a strong ability to work with others.

About the Role

This is a key role within our IT department, responsible for providing support and maintenance for our computer systems and networks. As an IT Infrastructure Specialist, you will be the primary point of contact for users experiencing issues with their equipment or software.

Key Responsibilities
  • Technical Support:
    • Provide assistance to users experiencing technical difficulties with computer systems and networks.
  • System Maintenance:
    • Ensure that computer systems and networks are properly installed, configured, and maintained.
    • Perform regular backups and recovery operations to prevent data loss.
Network Administration:
  • Set up and manage access to computer networks, including user permissions and network configurations.
  • Monitor and report on the performance and status of computer systems and networks.
Requirements
  • Education and Qualifications:
    • Degree in Computer Science, Information Technology, or related field.
    • Possess relevant certifications (e.g., CompTIA A+, Cisco CCNA).
Skills and Experience:
  • Minimum 3 years of experience in IT infrastructure support or similar role.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
Additional Requirements:
  • Familiarity with business systems, network, and Internet protocols.
  • Knowledge of web-server administration and backup/recovery procedures.
What We Offer
  • Competitive Salary:
    • $60,000 - $80,000 per annum, depending on experience.
Benefits Package:
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.


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