Auto Industry Service Professional

3 weeks ago


Toronto, Ontario, Canada Volkswagen MidTown Toronto Full time
Service Advisor Role Overview

Volkswagen MidTown Toronto is seeking a skilled and dedicated individual to fill the role of Service Advisor. In this position, you will play a vital part in ensuring our customers receive exceptional service and support throughout their vehicle's maintenance and repair process.

Key Responsibilities:
  • Provide expert advice to customers on maintaining their vehicles and scheduling appointments
  • Handle customer inquiries and concerns with professionalism and care
  • Follow up on the progress of each repair order and communicate changes to customers as needed
Required Skills and Qualifications:
  • A strong attitude and excellent communication skills
  • Experience as a Service Advisor is highly preferred; knowledge of German/Volkswagen brand is considered an asset
  • Ability to thrive in a fast-paced environment and prioritize tasks effectively
  • A valid driver's license and strong organizational skills
  • Strong attention to detail, friendly demeanor, and trustworthiness
  • Excellent listening skills and problem-solving abilities
Benefits:

Volkswagen MidTown Toronto offers a comprehensive compensation package that includes a competitive salary. We are proud to provide a supportive work environment where our team members can grow and develop their skills. Our commitment to excellence extends to every aspect of our business, from customer service to employee development.

Compensation Package:

The estimated annual salary for this position is approximately $60,000 - $80,000, depending on experience and qualifications. Additionally, we offer a range of benefits, including health insurance, retirement savings plan, and paid time off. At Volkswagen MidTown Toronto, we believe in investing in our employees' success and providing opportunities for growth and advancement.



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