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Guest Service Supervisor
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Guest Service Supervisor
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Mississauga, Ontario, Canada Alt Hotel Toronto Airport Full timeJob Title: Guest Service SupervisorWe are seeking a highly motivated and organized Guest Service Supervisor to join our team at Alt Hotel Toronto Airport. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient guest experience, and leading a team of front desk staff.Key...
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Mississauga, Ontario, Canada Alt Hotel Toronto Airport Full timeJob Title: Guest Service SupervisorWe are seeking a highly motivated and organized Guest Service Supervisor to join our team at Alt Hotel Toronto Airport. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and providing leadership to our front-line staff.Key Responsibilities:Co-ordinate activities with...
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Guest Service Supervisor
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Mississauga, Ontario, Canada Alt Hotel Toronto Airport Full timeJob Title: Guest Service SupervisorWe are seeking a highly motivated and organized Guest Service Supervisor to join our team at Alt Hotel Toronto Airport. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and providing leadership to our front-line staff.Key Responsibilities:Co-ordinate activities with...
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Guest Service Supervisor
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Guest Service Supervisor
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Guest Service Supervisor
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Mississauga, Ontario, Canada Alt Hotel Toronto Airport Full timeJob Title: Guest Service Supervisor - Hotel OperationsJob Summary: We are seeking a highly motivated Guest Service Supervisor to join our team at Alt Hotel Toronto Airport. As a Guest Service Supervisor, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key Responsibilities:Co-ordinate...
Guest Experience Supervisor
2 months ago
We are seeking a highly motivated and experienced Guest Experience Supervisor to join our team at Square One Shopping Centre. As a key member of our Guest Experience team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.
Key Responsibilities- Provide leadership and guidance to the Guest Experience team, ensuring they are equipped to deliver exceptional customer service.
- Oversee the day-to-day operations of the Guest Experience department, including training and development of team members.
- Model exemplary customer service by devoting a significant amount of time to in-centre service monitoring and support.
- Manage the overall appearance of the Guest Experience locations, ensuring they meet our high standards.
- Support with event planning and developing operational strategies for in-centre promotional offers.
- Provide leadership, encouragement, recognition, performance management, and development to all Guest Experience staff members.
- College Diploma/University Degree with a focus on hospitality/tourism, marketing or a related program.
- 3 to 5 years of supervisory experience in a customer service and/or hospitality related industry.
- Ability to inspire excellence and lead a large team.
- Positive attitude and a passion for providing exceptional guest experiences.
- Ability to effectively communicate and build rapport with the Guest Experience team, as well as retailers, management, service providers, and all shopping centre personnel.
Oxford is a leading global real estate investor, developer, and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships, and places, we generate meaningful returns for OMERS members, enhance value for our capital partners, and create a brighter world for our customers.
We are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. Our people-first culture is at its best when our workforce reflects the communities we live and work — and the customers we proudly serve.