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Retail Store Operations Manager

2 months ago

Lethbridge, Alberta, Canada PetSmart Full time
About Our Store:

PetSmart is a unique retailer that goes beyond selling products, providing solutions that foster happy and healthy homes for pets and pet parents. As a Retail Store Operations Manager, you will lead the operations of our retail store, overseeing all aspects from head to tail.

About Our Teams:

In a store as large as ours, we need all hands on deck to ensure efficient operations. As a Retail Store Operations Manager, you will help lead the team in the following areas:

  1. Associate Leadership: As a leader in the store, you will help to hire and train new associates on all things PetSmart. You will engage with and motivate them to continue to grow their skills and knowledge throughout their career.
  2. Pet Parent Engagement: You will work with your teams to build strong relationships with our pet parents and pets, ensuring their safety and well-being within the store. This also includes taking care of our live pets and ensuring our store is stocked with merchandise.
  3. Overall Retail Initiatives: In partnership with your Store Manager, you will execute on all strategic merchandising initiatives, drive sales, and set standards of success within our retail store.
About Your Career:

Just like we are there for pets at every stage of their lives, we will be with you at every stage of your career, too. With PetSmart, you will have opportunities to:

  1. Gain experience in a different business unit—from the store to the salon or the Pets Hotel.
  2. Develop your leadership skills as a Store Manager then a District Manager.
  3. Tackle the challenge of a new store opening or turning around a struggling store.
  4. Transfer to any one of our 1600 stores nationwide.
The PetSmart Difference:

We've highlighted job responsibilities as best as we could above—but the best parts of working at PetSmart can't be fully described in the job description. Working at PetSmart is not a job, it's a community of those who work together for the love of pets.