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Automotive Service Manager

2 months ago


Hamilton, Ontario, Canada Midas Full time
About the Role

We are seeking a highly skilled and experienced Automotive Service Manager to lead our service department at Midas. As a key member of our team, you will be responsible for managing and directing all service department activities, ensuring exceptional customer service, and promoting our company's vision and values.

Key Responsibilities
  • Deliver outstanding customer service, listening to and consulting with customers to meet their needs.
  • Oversee complete vehicle inspections, making comprehensive recommendations, and building repair orders.
  • Lead, manage, and train a team of technicians, promoting a culture of excellence and teamwork.
  • Supervise up to ten employees, ensuring a positive and productive work environment.
  • Maintain inventory counts, ensuring accurate and efficient operations.
  • Ensure the overall cleanliness and organization of the facility.
Requirements
  • A minimum of 1 year of store or service manager experience.
  • General automotive knowledge and excellent customer service disposition.
  • Good communication skills, leadership ability, and team-building skills.
  • Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
  • Valid driver's license.
What We Offer

We offer a competitive hourly rate of $25.00 per hour and a comprehensive benefits package. As an equal opportunity employer, we are committed to diversity and inclusion in the workplace.