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Customer Experience Specialist

2 months ago

Québec, Quebec, Canada Bell Canada Full time

About Bell Canada

Bell Canada is a leading telecommunications company that provides innovative digital solutions and seamless customer experiences. We value diversity and provide a supportive, inclusive community where all team members can succeed.

Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service and helping customers find the right devices, technologies, and plans for their connectivity needs.

Key Responsibilities

  • Provide personalized customer service and build strong relationships with customers
  • Assist customers in finding the right products and services to meet their needs
  • Stay up-to-date on new technologies and services to provide expert advice to customers
  • Meet sales targets and contribute to the growth of the business
  • Work collaboratively with the team to achieve sales goals and provide excellent customer service

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Experience in retail sales, customer service, or a related field is an asset
  • Ability to work a flexible schedule, including evenings and weekends
  • Fluency in English and French is required for positions in Quebec

What We Offer

  • A comprehensive compensation package, including a competitive salary and benefits
  • Opportunities for career growth and professional development
  • A supportive and inclusive work environment
  • A 35% discount on Bell services and access to exclusive offers from our partners