Restaurant Operations Manager

2 weeks ago


Midland, Ontario, Canada Tim Hortons Full time
About the Role

As a Restaurant Operations Manager at Tim Hortons, you will play a crucial role in ensuring the smooth operation of our restaurant. Your primary responsibility will be to supervise and coordinate the activities of staff who prepare and portion food, while maintaining high-quality standards.

Key Responsibilities
  • Establish effective methods to meet work schedules and maintain a productive work environment.
  • Supervise and train staff in job duties, sanitation, and safety procedures to ensure their well-being and success.
  • Estimate ingredient and supply requirements for meal preparation to minimize waste and optimize resources.
  • Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
  • Prepare and submit regular reports to stakeholders, providing insights into restaurant performance.
  • Develop and implement strategies to address customer complaints and concerns, ensuring exceptional customer service.
Requirements
  • You must have at least 1 year of experience in a similar role, with a proven track record of success.
  • A secondary (high) school graduation certificate is required, as well as knowledge of the establishment's culinary genres.
  • Excellent communication and interpersonal skills are essential for this role, as you will work closely with employees, customers, and other stakeholders.
Benefits
  • A competitive salary range of $65,000 - $85,000 per year, based on location and experience.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment that values diversity, equity, and inclusion.
Additional Information
  • This is a permanent, full-time position, requiring 40 hours of work per week.
  • The language of work is English.


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