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Transportation Logistics Manager

2 months ago

Greater Toronto Area, Canada Clover Leaf Seafoods Full time
Job Title: Transportation Logistics Manager

Clover Leaf Seafoods is seeking a highly skilled Transportation Logistics Manager to join our team. As a key member of our Fulfillment and Logistics department, you will play a critical role in ensuring the seamless and timely receipt and shipping of inventory.

Key Responsibilities:
  • Manage the Outbound Customer Order Process (OTC-Order to Cash)
  • Supervise the Customer Service team (Customer Fulfillment Representatives)
  • Complete month-end reporting and month-end closing activities
  • Liaise with Sales to address and resolve order blocks and customer service issues
  • Ensure orders are processed to company standards and customer-requested delivery Dates (RDD) are attained
  • Administer and participate in all claims and Customer deduction investigations (OSD-over, short and damages)
  • Oversee transportation budgets and expenses, including negotiating contracts with carriers and vendors to secure competitive rates
  • Monitor and evaluate transportation performance metrics, including on-time delivery, transportation costs, and carrier performance, to identify areas for improvement and implement corrective actions
  • Manage Carrier relations and onboarding process for Clover Leaf Domestic: Inbound (Ocean Freight, Intermodal, Road) and Customer Pick-up Programs
  • Manage the third-party payment process for Freight invoices
  • Oversee the monthly accrual process for all freight activities
  • Liaise with Logistics Coordinators to Mitigate Demurrage and other Accessorial charges on inbound shipments
  • Liaise with all relevant stakeholders as required (Sales, Marketing, Technical Services, Finance, Logistics, Freight Forwarders and 3 PL's)
Requirements:
  • 5+ years of experience in Supply Chain, Order to Cash value optimization Food or related CPG industries
  • Post-Secondary Education in a Supply Chain Discipline
  • Detailed understanding of Transportation activities, with some experience in inventory, supply planning and order-to-cash
  • Experienced with multiple transportation modes (Ocean, Road, Intermodal)
  • Knowledge of Customs, Brokerage, and International Trade
  • Effective problem solver, able to determine the root cause of issues
  • A solid understanding of MS Office applications, SAP- PTP/OTC/APO/SNP or other ERP systems
  • The ability to work collaboratively and maintain effective relationships with team members, and internal and external stakeholders
  • Excellent communication and interpersonal skills to collaborate with internal and external stakeholders
  • Strong problem-solving and analytical skills to identify and address transportation challenges
  • Strong organizational abilities and the ability to set priorities and reprioritize in a fluid environment
What We Offer:
  • Engaging and agile workplace culture, collaborative and inclusive teams
  • Investing in our people through numerous learning and development programs such as GROW and LEAD
  • A variety of wellness benefits, employer-paid health and dental premiums, Employee Assistance Program, access to virtual health care, and more
  • Commitment to resource sustainability
  • Tuition reimbursement opportunities
  • Recognition and rewards through our programs
  • Company matching pension plan
About Us:

Clover Leaf Seafoods is a medium-sized company with a collaborative and inclusive culture. We work efficiently as a team and provide an environment where you can make an impact on the business. We are proudly a "people-focused" company, knowing that the best and only true way to achieve our company mission is through our people.

We foster diversity, inclusion and belonging within and across our organization. We welcome all to apply, including women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. Interested applicants can apply directly.

Clover Leaf Seafoods is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.