Public Services Assistant
6 days ago
Deliver outstanding customer service and support to the City of Ontario's residents and businesses.
About the Position:
This role involves performing a variety of customer service functions, including accepting payments, processing mail-in payments, and maintaining accurate customer records. The ideal candidate will have exceptional communication and interpersonal skills, a high school diploma or equivalent, and one year of customer service experience.
Key Responsibilities:
- Provide exceptional customer service, responding to inquiries and resolving issues efficiently.
- Process payments, maintain accurate records, and update account information in the City's computerized system.
Requirements and Qualifications:
- High school diploma or recognized equivalent.
- One year of customer service experience.
- Valid California Class C driver's license.
- Ability to type 40 words per minute.
About Our Community:
The City of Ontario values its community and strives to provide exceptional service. We are looking for dedicated individuals who share our commitment to public service.
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