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Travel Consultant

2 months ago

Vancouver, British Columbia, Canada Expedia Cruises in Kerrisdale Full time
About the Role

We are seeking a highly skilled Travel Consultant to join our team at Expedia Cruises in Kerrisdale. As a Travel Consultant, you will be responsible for providing exceptional customer service and expert advice to clients planning their dream cruises.

Key Responsibilities
  • Financial Transactions: Process and manage financial transactions related to cruise bookings, including payment processing and refunds.
  • Travel Planning: Assist clients in planning their cruise itineraries, including recommending suitable cruise lines, ships, and destinations.
  • Customer Service: Provide exceptional customer service to clients, responding to their inquiries and resolving any issues that may arise.
  • Product Knowledge: Stay up-to-date on the latest cruise products and services, including onboard amenities, shore excursions, and travel documentation.
  • Communication: Communicate effectively with clients, colleagues, and suppliers to ensure seamless cruise planning and execution.
Requirements
  • Education: No degree, certificate, or diploma is required for this role.
  • Experience: 3 years to less than 5 years of experience in a related field is preferred.
  • Skills: Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.
Work Environment

This is a hybrid role, with a mix of office and remote work. The ideal candidate will be able to work effectively in a team environment and have excellent time management skills.

Benefits
  • Commission: Earn a competitive commission on cruise sales.
  • Other Benefits: Enjoy a range of other benefits, including a dynamic work environment and opportunities for professional growth.
Language

The primary language of this role is English.