Financial Services Representative

2 days ago


Montreal, Quebec, Canada National Bank Full time

We are seeking a highly skilled and empathetic Financial Services Representative to join our team. As a key member of our debt recovery team, you will play a critical role in helping clients achieve financial stability.

About the Role

This is a full-time position with a competitive salary of $23.50 per hour, with opportunities for career growth and development. Our ideal candidate will possess excellent communication and interpersonal skills, as well as a strong ability to analyze complex financial situations and provide solutions that meet client needs.

Responsibilities
  • Contact clients to establish trust-based relationships and understand their financial situations.
  • Analyze large amounts of information to assess clients' financial situations and develop tailored solutions.
  • Listen to clients' needs and resolve issues through effective negotiation and problem-solving.
Requirements
  • High school diploma or equivalent.
  • Customer service and advisory experience preferred.
  • Aptitude for building strong relationships and establishing ties with clients.
  • Bilingualism (English/French) required due to the sector's need to serve clients who speak languages other than French regularly.
Benefits
  • Competitive compensation package including salary increases projected within the first year.
  • Ongoing coaching and training opportunities to support professional development.
  • Employee Share Ownership Plan and Employee and Family Assistance Program for added security and wellbeing.


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