Client Advisor
3 weeks ago
Job Summary
Job Description
What is the opportunity?
This role requires a client-focused sales professional to maximize each client interaction and add value in the moments that matter most to clients. The ideal candidate will have a strong understanding of banking and financial services, with the ability to provide expert advice and guidance to clients. They will work collaboratively with RBC partners to help clients achieve their goals and drive client satisfaction and loyalty.
What will you do?
- Proactively engage with clients to understand their banking needs and provide personalized solutions
- Focus on client education and demonstration, leveraging technology to deliver a memorable client experience
- Respond to client-initiated contact, assisting them with a full range of financial transactions
- Actively listen and engage clients in conversation to further understand their individual needs
- Proactively take ownership of resolving and preventing client banking problems
- Cultivate and maintain relationships with partners to make the most of business opportunities and referrals
What do you need to succeed?
Must-have
- Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
- Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
- Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
- Digital literacy across a broad range of devices
- Ability to work all business hours
Nice-to-have
- Track record in building rapport and maintaining client relationships within the financial or service industry
- Mutual Funds accreditation
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
- Continued opportunities for career advancement
- World-class sales training, coaching, and development opportunities
- Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
- Opportunity to achieve great success and grow your career with RBC
RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.
Job Skills
Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital LiteracyAdditional Job Details
Platform:
PERSONAL & COMMERCIAL BANKINGJob Type:
RegularPay Type:
SalariedInclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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