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Fleet Management Operations Lead

2 weeks ago


Mississauga, Ontario, Canada CEI Fleet Collision and Safety Full time
Operations Team Lead Role

We are looking for an experienced Operations Team Lead to join our team in the US and Canada. As the largest pure-play fleet manager in the world, we provide unmatched products and services to our clients. The ideal candidate will have 5-7 years of relevant customer service or client account management experience, preferably in the B2B service environment.

Responsibilities

The successful candidate will be responsible for:

  • Providing process support and guidance to the Acquisition Consulting Team.
  • Coaching and developing assigned team members.
  • Participating as a Subject Matter Expert (SME) and/or leading cross-functional simplification projects.
  • Supporting and managing client service issues.
Requirements
  • High School diploma required; BA or BS in business or related field preferred.
  • 5-7 years of relevant customer service or client account management experience.
  • Able to legally work in the country in which the position is posted without any support from the organization.