Retail Store Team Lead
2 weeks ago
Job Summary: We are seeking a highly organized and client-focused Retail Store Team Lead to oversee the day-to-day operations of our retail store. The successful candidate will have a strong background in sales and customer service, with the ability to motivate and lead a team to achieve sales goals.
Key Responsibilities:
- Assign sales workers to duties and ensure the store is adequately staffed to meet customer demand.
- Hire and train or arrange for training of staff to ensure they have the necessary skills to perform their roles effectively.
- Authorize payments by cheque and maintain accurate financial records.
- Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
- Resolve issues that may arise, including customer requests, complaints, and supply shortages in a timely and professional manner.
- Supervise and co-ordinate activities of workers to ensure the store runs smoothly and efficiently.
Requirements:
- Secondary (high) school graduation certificate.
- 7 months to less than 1 year of experience in a retail environment.
- Accurate, client-focused, flexible, organized, and a team player.
Work Environment:
- Permanent position.
- 35 hours per week.
- English language.
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