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Multilingual Cash Management Specialist

2 months ago

Halifax, Nova Scotia, Canada Scotiabank Full time

About the Role:

We are seeking a highly skilled Multilingual Cash Management Specialist to join our team at Scotiabank. As a key member of our Commercial Banking team, you will play a critical role in providing exceptional customer service and financial solutions to our clients.

Key Responsibilities:

  • Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Advise customers on customized financial solutions, through analysis and discovery discussions with the customer, for the small business suite of GBP cash management services.
  • Manage a high volume of partner referrals, from start-ups and prospects to higher complexity or higher value specialty business banking and private banking customers, through a disciplined sales process.
  • Proactively contact customers based on data and analytics, leveraging a disciplined pre-call planning approach.
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursue effective and efficient operations of his/her respective areas in accordance with Scotiabank's Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk.
  • Champion a high-performance environment and contribute to an inclusive work environment.

Requirements:

  • Completion of a university degree in business, finance, or economics, or equivalent work experience.
  • Previous experience in sales roles, relationship building, and customer-service environments.
  • Fluency in French and English is required.
  • The incumbent must possess strong interpersonal skills, communications, judgment, negotiation, coordination, and analytical skills.

What We Offer:

  • A diverse and inclusive work environment.
  • Opportunities for professional growth.
  • A corporate culture built upon core values of respect, integrity, passion, and accountability.
  • Employee Banking Benefits.
  • Access to thousands of online and in-person courses to develop your current skills and to learn more.
  • A competitive total rewards package includes a base salary, a performance bonus, vacation days, personal & sick days, maternity leave top-ups, and much more.